Blar i USN Open Archive på forfatter "Korkeamäki, Lauri"
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Coping with the relational paradoxes of outcome-based services
Korkeamäki, Lauri; Sjödin, David; Kohtamäki, Marko; Parida, Vinit (Peer reviewed; Journal article, 2022)By entering outcome-based service (OBS) relationships, industrial service providers and their customers realign their business interests to achieve mutually beneficial outcomes. The move towards OBS represents a shift from ... -
To outcomes and beyond: Discursively managing legitimacy struggles in outcome business models
Korkeamäki, Lauri; Kohtamäki, Marko (Peer reviewed; Journal article, 2020)Outcome business models (OBMs) guarantee and deliver economic and operational results for customers. The risk transfer from customer to provider enables the emergence of new value drivers, such as mutual learning. However, ... -
Worth the risk? The profit impact of outcome-based service offerings for manufacturing firms
Korkeamäki, Lauri; Kohtamäki, Marko; Parida, Vinit (Peer reviewed; Journal article, 2021)Because research on outcome-based service offerings (OBS) is very case study oriented, we lack empirical knowledge of OBS provider profitability in general. Drawing upon an unbalanced panel dataset (n = 1566, N = 14,756), ...